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Answer support@ or sales@ as a team: comments inside threads, a status on each email, a screener for new senders. AGPL code; self-hosting is still undocumented.
3 entries tagged with "communication"

Answer support@ or sales@ as a team: comments inside threads, a status on each email, a screener for new senders. AGPL code; self-hosting is still undocumented.

Team chat you host yourself, free for up to 50 users on the Starter plan. Matrix federation and air-gapped installs need a paid plan, priced on request.