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// HELPDESK

3 entries tagged with "helpdesk"

// ENTRIES

3 entries
Dark public feedback board listing ideas by vote count, each with a status label, beside a column of boards.

Quackback

Find out what customers want, rank it by votes and tell them when it ships: an AGPL-licensed feedback and support platform you host yourself on PostgreSQL.

2026.05.04READ
Inbox open on a customer thread, with red overdue SLA badges and an AI menu offering to rewrite the reply's tone.

LibreDesk

One shared inbox on your own server for support email, website chat and WhatsApp: an AGPL-licensed Go helpdesk with SLA alerts, backed by PostgreSQL and Redis.

2026.04.09READ
Shared inbox with conversations from the website, Facebook, WhatsApp and email, one open thread holding a private note, and the contact's profile.

Chatwoot

One shared inbox for website chat, email, WhatsApp and social DMs, on your own server. The core is MIT-licensed; Captain AI and SAML SSO need a paid plan.

2026.04.02READ

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